Nexogen AI
Cookie Policy
Last updated: 6/29/2025
This Cookie Policy explains how Transcrib uses cookies and similar technologies to recognize you when you visit our website and use our services.
By using our services, you consent to the use of cookies in accordance with this policy.
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Types of Cookies
- • Session cookies: Temporary cookies that expire when you close your browser
- • Persistent cookies: Cookies that remain on your device for a set period
- • First-party cookies: Set by our website directly
- • Third-party cookies: Set by external services we use
Similar Technologies
- • Local storage: Data stored in your browser
- • Session storage: Temporary data for browser sessions
- • Web beacons: Small images used for tracking
- • Pixels: Tracking technologies for analytics
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled.
- • Authentication and security cookies
- • Session management cookies
- • Load balancing and performance cookies
- • CSRF protection cookies
Functional Cookies
These cookies enable enhanced functionality and personalization.
- • Language and region preferences
- • User interface customization
- • Form auto-completion
- • Service feature preferences
Analytics Cookies
These cookies help us understand how visitors interact with our website.
- • Page view and navigation tracking
- • User behavior analysis
- • Service performance monitoring
- • Error tracking and debugging
Marketing Cookies
These cookies are used to deliver relevant advertisements and track marketing campaign effectiveness.
- • Ad targeting and personalization
- • Campaign performance tracking
- • Social media integration
- • Retargeting and remarketing
Essential Service Cookies
Authentication Cookies
- • Purpose: Maintain user login sessions
- • Duration: Session or 30 days
- • Data: Encrypted session tokens
- • Opt-out: Not available (essential for service)
Security Cookies
- • Purpose: Protect against CSRF attacks
- • Duration: Session
- • Data: Security tokens
- • Opt-out: Not available (essential for security)
Analytics and Performance
Google Analytics
- • Purpose: Website usage analytics
- • Duration: Up to 2 years
- • Data: Anonymized usage statistics
- • Opt-out: Available through browser settings
Performance Monitoring
- • Purpose: Service performance tracking
- • Duration: Session
- • Data: Performance metrics
- • Opt-out: Available through account settings
User Experience
Preference Cookies
- • Purpose: Remember user preferences
- • Duration: 1 year
- • Data: UI settings and preferences
- • Opt-out: Available through account settings
Language and Region
- • Purpose: Localization preferences
- • Duration: 1 year
- • Data: Language and region settings
- • Opt-out: Available through account settings
We use third-party services that may set cookies on your device. These services help us provide better functionality and user experience.
Payment Processors
- • Stripe: Payment processing and security
- • PayPal: Alternative payment method
- • Purpose: Secure payment processing
- • Duration: Session to 2 years
Customer Support
- • Intercom: Customer support chat
- • Zendesk: Help desk and support tickets
- • Purpose: Customer service and support
- • Duration: Session to 1 year
Marketing and Analytics
- • Google Analytics: Website analytics
- • Facebook Pixel: Marketing tracking
- • LinkedIn Insight: Professional network tracking
- • Purpose: Marketing and analytics
Browser Settings
- • Most browsers allow you to control cookies through settings
- • You can block or delete cookies
- • Some features may not work if cookies are disabled
- • Browser-specific instructions available in help sections
Cookie Consent
- • We obtain consent for non-essential cookies
- • Consent can be withdrawn at any time
- • Cookie preferences can be updated
- • Consent is stored for future visits
Opt-Out Options
- • Account settings for service-specific cookies
- • Third-party opt-out links provided
- • Industry opt-out programs supported
- • Contact us for additional opt-out assistance
Data Minimization
- • Only necessary data is collected via cookies
- • Personal data is minimized and anonymized
- • Cookie data is not used for profiling
- • Regular review of cookie necessity
Security Measures
- • Secure cookie transmission (HTTPS only)
- • HttpOnly flags for sensitive cookies
- • SameSite attributes for CSRF protection
- • Regular security assessments
Data Retention
- • Cookie data deleted according to expiration dates
- • Server-side data retention policies apply
- • User can request data deletion
- • Legal retention requirements respected
Cookie data may be processed in countries outside your residence. We ensure appropriate safeguards are in place.
EU Data Transfers
- • Adequacy decisions by European Commission
- • Standard contractual clauses (SCCs)
- • Binding corporate rules (BCRs)
- • Other appropriate safeguards
Third-Party Transfers
- • Third-party services may transfer data globally
- • We ensure third-party compliance
- • User consent required for transfers
- • Transfer impact assessments conducted
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons.
Notification of Changes
- • Email notification for significant changes
- • Website banner notifications
- • Updated "Last updated" date
- • Continued use constitutes acceptance
Review and Consent
- • Review policy changes carefully
- • New consent may be required for changes
- • Contact us with questions about changes
- • Right to withdraw consent for changes
For questions about this Cookie Policy or to exercise your rights:
Privacy Team
privacy@transcrib.com
Data Protection Officer
dpo@transcrib.com
Postal Address
Transcrib
[Address Line 1]
[Address Line 2]
[City, State, ZIP]
[Country]
Response Time
We aim to respond to all cookie-related inquiries within 30 days. For urgent matters, please indicate the urgency in your communication.