EU-Based Infrastructure

All Nexogen AI services are hosted on EU-based infrastructure to ensure data sovereignty and compliance with GDPR requirements. Our data centers are located within the European Union, providing guaranteed data residency and protection under EU law.

• • All servers located within EU member states
• • EU-based cloud providers (AWS EU regions, Google Cloud EU)
• • No data transfer outside EU without explicit consent
• • Compliance with local data protection laws

Data Sovereignty

We maintain full control over data location and processing, ensuring that EU user data remains within EU borders and is subject to EU data protection laws.

• • Complete data residency control
• • EU-based processing and storage
• • Protection under EU legal framework
• • No third-party access to EU data

End-to-End Encryption

We implement industry-leading encryption standards to protect your data at every stage of processing and storage.

• • AES-256 encryption for data at rest
• • TLS 1.3 encryption for data in transit
• • Client-side encryption for sensitive files
• • Encrypted backups and archives

Security Infrastructure

• • Multi-factor authentication (MFA) for all accounts
• • Role-based access controls (RBAC)
• • Regular security audits and penetration testing
• • 24/7 security monitoring and threat detection
• • Secure key management and rotation

Lawfulness, Fairness, and Transparency

• • All data processing is based on clear legal grounds
• • Processing activities are transparent and communicated to users
• • Fair treatment of all data subjects
• • Clear privacy notices and information

Purpose Limitation

• • Data is collected for specified, explicit, and legitimate purposes
• • No further processing incompatible with original purposes
• • Clear documentation of processing purposes
• • Regular review of processing activities

Data Minimization

• • Only necessary data is collected and processed
• • Regular data audits to ensure minimization
• • Avoidance of excessive data collection
• • Purpose-driven data collection practices

Accuracy

• • Reasonable steps to ensure data accuracy
• • Prompt correction of inaccurate data
• • User tools for data verification
• • Regular data quality assessments

Storage Limitation

• • Data retention periods clearly defined
• • Automatic deletion of expired data
• • Regular review of retention policies
• • Secure deletion methods for sensitive information

Integrity and Confidentiality

• • Appropriate security measures implemented
• • Protection against unauthorized access
• • Encryption of data at rest and in transit
• • Regular security assessments and updates

Exercising Your Rights

• • Submit requests through our privacy portal or email
• • We respond to all requests within 30 days
• • No fees for standard requests
• • Identity verification required for security
• • Right to lodge complaints with supervisory authorities

Technical Safeguards

Organizational Safeguards

Infrastructure Security

Breach Detection and Assessment

• • Automated monitoring systems for breach detection
• • 24/7 security operations center
• • Immediate incident response procedures
• • Risk assessment within 72 hours

Notification Requirements

• • Supervisory authority notification within 72 hours
• • Data subject notification without undue delay
• • Detailed breach documentation and reporting
• • Regular updates on breach status

Remediation and Prevention

• • Immediate containment and mitigation measures
• • Root cause analysis and lessons learned
• • Security improvements and policy updates
• • Regular breach response testing

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not addressed your concerns adequately.